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Laptop and Plant




Kate Lord, of Harraton Terrace, 21A Durham Road, Birtley, DH3 2QG

Contact: Telephone 07976641480 or email 

1. Introduction

Welcome to Kate Lord PMU. By booking an appointment for permanent makeup services with us, you agree to the following terms and conditions. Please read them carefully before making a booking.


2. Booking and Deposit

- To secure your appointment, a non-refundable deposit of £50 is required at the time of booking.

- This deposit will be deducted from the total cost of your permanent makeup service.


3. Payment

- The remaining balance of the total cost is due on the day of your appointment.

- Payment can be made via [accepted payment methods, e.g., cash, credit/debit card, etc.].


4. Cancellation and Rescheduling

- If you need to cancel or reschedule your appointment, please provide at least 48 hours' notice.

- Cancellations made less than 48 hours before the scheduled appointment will result in the forfeiture of the deposit.

- Rescheduling within 24 hours of your appointment may be subject to an additional rescheduling fee of £50.


5. Late Arrivals

- Please arrive on time for your appointment. If you are more than 15 minutes late, we may need to reschedule your appointment, and your deposit may be forfeited.


6. No-Shows

- Failure to attend your appointment without prior notice will result in the forfeiture of your deposit.


7. Consultation

- A consultation will be conducted before the procedure to discuss your desired results and any potential risks.

- It is important to disclose any medical conditions, allergies, or previous permanent makeup procedures during this consultation.


8. Aftercare

- Aftercare instructions will be provided following your procedure. It is essential to follow these instructions to achieve the best results and avoid complications.

- Kate Lord PMU is not responsible for any issues arising from failure to follow aftercare instructions.


9. Results and Touch-Ups

- Results may vary based on individual skin types, lifestyles, and adherence to aftercare instructions.

- Touch-ups may be required to achieve the desired results. These are not included in the initial price and will be charged separately.


10. Liability

-Kate Lord PMU is not liable for any adverse reactions or complications arising from the procedure, provided all pre- and post-care instructions are followed.

- By booking an appointment, you acknowledge and accept the risks associated with permanent makeup procedures.


11. Personal Data

- Any personal data collected during the booking process will be processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (GDPR).


12. Changes to Terms and Conditions

- Kate Lord PMU reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately upon posting.


13. Contact Information

- For any questions or concerns regarding these terms and conditions, please contact us at:

Kate Lord PMU

Harraton Terrace, 21a Durham Road, Birtley, Tyne and Wear



By booking an appointment with Kate Lord PMU, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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